Tuesday, September 16, 2008


If you or your family or your friend works for FirstEnergy / The Illuminating Company, the outage on Baldwin/Wyleswood in Berea, Ohio needs escalated. It needs escalated until they get a truck out here tonight. Not tomorrow. Not the day after. Not this "after Friday" bullshit. TONIGHT. If I do not get power back in a REASONABLE amount of time, which is defined as nothing even remotely like what FirstEnergy is telling me I can expect - which is that we're being told to screw off period, our storm damage is beyond lowest priority, despite being one of the first called in, and just because we reported downed wires doesn't mean they'll actually do anything to make the area safe and secure. We currently have a very large maple or oak bough literally being held up by wires on a phone pole that saidsame tree snapped in half like a twig.

This may kill the Tauren. I can't work because I don't have electricity and I can't transport all the equipment. And I have nowhere to set up.

Don't believe the bullshit that they have all these customers offline; customers in far smaller groups, which had far more severe damage including destroyed phone poles and transformers were repaired and online by Monday evening. They are treating our neighborhood like third class citizens because we have complained on numerous occasions of frequent outages in the past, subpar service, and yes - outage repairs that go exactly like this. They delibereately ignored our line down reports repeatedly, and cleared our outage reports multiple times Sunday night and throughout the day Monday. I need someone with some authority, to get our neighborhood back online now.

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